Your account is unable to sign up for Copilot. Please contact Support

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Copilot Feature Area

Copilot in GitHub

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I'm getting an error when trying to use Copilot Free.

[Hemzaaaaaa]

This error usually isn’t related to Copilot itself, but to an account eligibility or restriction issue on GitHub’s side.

A few things to check:

• Make sure your account email is verified
• Confirm your account isn’t restricted or flagged (new accounts sometimes are)
• If you previously had Copilot through Education or a trial, make sure it’s fully expired
• Try signing out and back in, or testing in a private/incognito window

Since the message includes a support case number (#184020), the best next step is to contact GitHub Support directly and reference that number. They can see exactly why your account isn’t eligible and fix it if possible.

Unfortunately, this isn’t something you can resolve from your side alone.

Hope that helps 👍