"Your copilot subscription has expired" but my seat is active in organization's copilot plan

[tommy-vti]

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Bug

Copilot Feature Area

VS Code

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Hi, CoPilot in VSCode suddenly stopped working for me today. It worked fine earlier this afternoon.

The CoPilot VSCode plugin says "Your Copilot subscription has expired". I click the "Review Copilot Settings" link, which takes me to my personal account's Copilot webpage, which says "Your trial of Copilot has ended. Please purchase to continue to use Copilot." I don't think I've trialed Copilot in nearly two and a half years. I've been using Copilot through my organization for the last couple years.

I double-checked my organization's Copilot settings. It's still enabled. We're still paying for it. And my seat is active.

Any idea what is going on or how to fix it? I've tried uninstalling the Copilot VSCode plugin.

[pawmanaloto]

It seems like we have the same issue #162195

[tommy-vti]

Yep, looks like same issue...

My guess is that it's confusing old expired Copilot subscriptions on personal accounts, instead of using the organization's Copilot subscription...

Did you have a Copilot subscription on your personal account at some point?

[pawmanaloto]

Yep, looks like same issue...

My guess is that it's confusing old expired Copilot subscriptions on personal accounts, instead of using the organization's Copilot subscription...

Did you have a Copilot subscription on your personal account at some point?

Yep I had it on my personal account for a month before our team bought us seats.

[kralor-guldan]

This is happening to me as well. Seems like a global bug.

[demiurg]

Same thing. What is really unfortunate is that if I remove the seat and try to use a personal license, or "resubscribe" its not working, because its trying to main the org based subscription until the expiration date. Please fix this, otherwise you're basically breaking copilot, without ANY workaround possibility, short of something silly, like making a new account.

[kralor-guldan]

It'll be fixed in 24 hours or less most likely. Just have to go back to old-school coding until then 👎

[KaburiCoder]

I'm experiencing the same issue. I hope for a quick resolution.

[tjhowse]

I am in the same boat. I was previously paying for a copilot subscription. My organisation started paying for it and I got a pro rata refund. Today I noticed the "Your GitHub Copilot subscription has ended." message on my personal github copilot page.

[INRIX-Christopher-Storer]

Same; I quit my personal subscription a couple years ago when my company picked up a license for me, but now I see "Your GitHub Copilot subscription has ended.", even though I also see a message for my org that says "Admins have enabled Copilot for this organization and have given you access." And I can't click to sign up for a personal subscription even if I wanted to, the link does nothing. I guess I'm glad to hear it's happening to more people? Hopefully we see some activity on this soon.

[mattkenefick]

Same issue. The root cause for this is likely because I finally identified where this bug was occurring after multiple hours of tracking it down. This obviously froze my VSCode, because of course it did. The subscription outage was caused because I was 99% through my problem and for some reason the world won't let me wrap this damn thing up.

Sorry everyone! Hopefully it gets resolved soon.

[yutackall]

Same thing.

[yongsung-yoon]

Same issue here.

[mbhutton]

Me too. We're all artisanal coders for a day!

[lei900]

same issue

[tranlehaiquan]

Got the same issue

[schalise-bc]

Some of my teammates are reporting the same thing.

[a-kobori]

I got the same too.

[SHW378]

same issue

[weichen-lin]

same~~ please help

[cubenoy22]

Same here 🆘

[niltor]

same and mark

[liaooliver]

I've had the same problem since this morning. 💥💥💥

[kkc-tonywu]

Same here 🆘

[Eftiand]

Same here 🫠

[niltor]

My account can now be used normally, you can try again！

[melagiri]

Issue resolved for me as well. Thank you...

[DevOps-zhuang]

feedbacks we got from github support mail:

Thank you for reaching out to GitHub Support and reporting the issues you are encountering using our services.

We are aware of system-wide issues affecting our Copilot service availability . We recognize how this impacted your team, and our Engineering team has confirmed that the issue has been resolved. You can subscribe to updates on the following status page, which we will update as the situation progresses:https://www.githubstatus.com/

We're going to mark this ticket as Solved as it relates to this wider incident. Please let us know if you're still having trouble.

As part of our commitment to transparency, we publish summaries of all incidents that result in degraded performance of GitHub services in our monthly availability reports. Availability reports regarding incidents for the month are usually published during the second week of the following month.

[Akash1134]

Hi everyone,

Thanks for sharing your reports. We’ve identified an issue and worked on a solution. The error should not be happening anymore.

Regards,
GitHub Community Team

< Marking as the correct answer for visibility >

[rt112000]

Hi @Akash1134 ,

Thanks for the update. However, I'm still experiencing the issue with my account.

Just to clarify, I've already left the organisation from my GitHub personal account, but the GitHub Copilot page still shows the message "Your GitHub Copilot subscription has ended." and "Managed by MyCompany." When I try to click "Start using Copilot Free" or "Buy Copilot Pro", I'm redirected to the Features section of the page without any option to proceed.

Are there any specific steps I need to take on my end to help resolve this?

[tommy-vti]

It's fixed for me. Thank you for the quick fix!

[minhhtc-1885]

@Akash1134 Hi. Is this issue fixed? My member has the same issue. I added him to org Github copilot seat but he still in Copilot Free sub.

[catch6]

how to fix it

[daniel-oliveiravas]

I was part of an organization that paid for my Copilot license (I had a copilot seat on the organization). Now, I left the organization and my Copilot is still managed by them, but it doesn't work because I left.

I'm in this weird bug state where I can't pay for my own subscription, the old organization still has me assigned to their Copilot, and my Copilot doesn't work anymore.

Does anybody know how I can solve this? I asked them to remove me from the organization but apparently they didn't do it, and I also opened a support ticket with Github 4 days ago and still didn't get any response.

[rt112000]

I am in the same boat. The same issue has been reported here https://github.com/orgs/community/discussions/162273.

[jackabroy665]

If your seat is active but you're seeing this message try signing out and back in. If it persists contact your admin or support.

[PoiresGomai]

still facing the same issue , anyone to assist me with it ?

[jcramb]

hitting this same issue in 2026!