Copilot Pro Free Trial Charged Unexpectedly Despite Activation

[Triplefonk]

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Copilot Feature Area

Copilot in GitHub

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I'm encountering an issue with the Copilot Pro subscription.

I initially tried to subscribe to Copilot Pro and provided the necessary billing information (including card details).

Subsequently, GitHub Copilot offered me a free trial for 30 days.

I activated this free trial subscription.

However, despite being on the free trial, I received a charge of $10 to my card details today.

Could you please help me why this charge occurred even though I am currently on the free trial?

[duytm12]

I suggest go to Copilot settings to see when was it charged. I applied, same thing, but I did not get charged for the 1st month.

[MskTmi]

Me too

[friday2su]

If you added your card and started Copilot Pro first, the paid subscription may have already kicked in. When the 30-day free trial was offered afterward, it doesn’t always cancel that initial billing. The $10 charge is likely for the first paid month, not the trial itself.

Check Settings → Billing and plans → Plans and usage to see the exact start date and billing period. If the charge overlaps with your trial or doesn’t look right, open a billing support ticket with the dates you added your card, started the trial, and when the charge happened. Support can verify it and refund it if needed.

[maxdesign22]

Same issue I had and no clear refund procedure... This looks it was made by intentions to confuse you and charge... No easy way to ask refund...